Lotus Property ‘kneads’ to keep tenant relations strong as ever as The Boulevard looks to reopening
As part of a dedicated tenant relations programme, more than 60 retail partners at designer outlet, The Boulevard, joined its Retail Director for a virtual pizza making master class with La Dolce Vita Chef, Conor Hughes last week.
With the current lockdown in Northern Ireland having been in place since Christmas Eve, landlord Lotus Property has maintained a focused tenant outreach programme to allow the operational team on-site to engage with tenants, suppliers and leasing agents, plan for reopening and maintain that all-important culture it has worked hard to cultivate since opening the scheme in 2018.
Alastair Coulson, Lotus Property, said: “This lockdown has been extremely challenging for so many people, not least our tenants who have found themselves furloughed and unsure of when they will be able to open their doors to members of the public once more. We wanted to ensure we had a plan in place to get everyone together on as regular basis to discuss reopening and future plans for the scheme but to also just have fun and create that collegiate community we have when the scheme is open, virtually.”
While the cheese bubbled in the oven, attendees were taken through a quick presentation which shared the good news that despite a challenging year, 2020 saw a +7.3% growth and +2.95% rise in footfall for The Boulevard in the months it was open, compared to 2019.
Retail Director at The Boulevard, Chris Nelmes, said: “It’s great to share positive news with our tenants and remind them that when we are open, we continue to go from strength-to-strength and through everyone’s efforts, The Boulevard is Northern Ireland’s most successful outlet shopping destination”